Cloud & Engineering — Dynamics 365
Run the business. Win the business.
Dynamics 365 Business Central runs your finances, inventory, and projects. Dynamics 365 Sales runs your pipeline. Essendis implements both — connected, secured, and configured for how your company actually works, including a straight answer on government cloud.
Book a discovery callERP — Business Central
Finance, inventory, purchasing, and projects — the system of record for what the business owns, owes, buys, and bills.
CRM — Dynamics 365 Sales
Pipeline, quotes, and forecasting, Outlook-native — the system of pursuit for every account and deal.
One Microsoft cloud
Entra ID, Microsoft 365, and Power Platform tie both systems to the identity and tools your team already uses.
Government cloud, covered
Sales runs in GCC High; we design the right Business Central pattern for DIB contractors.
Business Central: everything the business owns, owes, buys, builds, and bills — in one ledger. Typically replaces QuickBooks at its limits, inventory spreadsheets, and job-costing guesswork.
General ledger & dimensions
AP / AR & bank reconciliation
Inventory & warehouse
Purchasing & vendor management
Jobs & project costing
Financial reporting & Excel/Power BI
Dynamics 365 Sales: every account, contact, deal, and next step — where your reps already work. Typically replaces the pipeline spreadsheet and Monday-morning forecast archaeology.
Accounts & contacts
Pipeline & deal stages
Quotes & price lists
Outlook & Teams integration
Forecasting & dashboards
Copilot assistance & Power Automate
Sales wins the deal; the back office re-types it. The standard Business Central ↔ Sales integration syncs accounts, contacts, items, and orders through Dataverse — so a quote becomes an invoice without anyone transcribing it.
Lead captured from web, referral, or Outlook (Sales)
Opportunity staged and forecast-weighted (Sales)
Quote built from real items and prices (Sales)
Won → Order: accounts, contacts & items sync via Dataverse, no re-keying
Fulfill, invoice, and close the ledger (Business Central)
A focused Business Central core-financials go-live typically runs 8–14 weeks; a Sales rollout, 4–8. The phases are the same either way — and finance never flies blind through cutover.
Discover — design the fit
Process mapping, chart of accounts, pipeline stages, integration points, and the data-migration plan — decided before anything is configured.
Build — configure & migrate
Environments stood up with security-first defaults, data migrated from QuickBooks or legacy CRM, and the Sales ↔ BC sync wired and tested.
Prove — validate & train
User acceptance testing on real transactions, a parallel run for finance, and role-based training for reps, ops, and accounting.
Run — go live & improve
A managed cutover with hypercare, then ongoing administration, twice-yearly release management, and a steady improvement backlog.
Both apps are licensed per user per month, with light-touch tiers for people who only read, approve, or log time. We quote current list pricing at proposal time and right-size the mix.
Business Central
Essentials / Premium / Team. Essentials covers finance through projects for full users; Premium adds service management and manufacturing. Named-user licensing, sandbox environments included.
Dynamics 365 Sales
Professional / Enterprise. Professional fits straightforward pipelines; Enterprise adds forecasting depth and Copilot capabilities. Both tiers offered in GCC & GCC High.
Through Essendis
One partner, end to end. We license, implement, and support — so tier questions, government-cloud purchasing rules, and renewal timing are our problem, not yours.
If you hold defense contracts, where these apps are allowed to live matters as much as what they do. Here's the honest map.
| App | Commercial | GCC | GCC High |
|---|---|---|---|
| Dynamics 365 Sales | Yes | Yes | Yes |
| Business Central | Yes | No | No |
| D365 Finance / Supply Chain | Yes | Yes | Yes |
You've outgrown QuickBooks — inventory or job costing is breaking it
Your pipeline lives in a spreadsheet and your forecast lives in hope
You're already on Microsoft 365 and want one identity, one stack
You're a DIB supplier and need the CRM question answered the compliant way
Heavy discrete manufacturing with deep MRP — may need Finance & Supply Chain instead
Your ERP itself must store export-controlled technical data
You're deeply invested in Salesforce with custom integrations
Can Business Central run in GCC High?
No. Business Central isn't offered in GCC, GCC High, or DoD; it runs in the commercial cloud only. We design it to hold financial and operational data while CUI stays inside your compliance boundary. If your ERP must hold CUI, the step-up path is Dynamics 365 Finance / Supply Chain Management in GCC High.
We're on QuickBooks. What actually migrates?
Chart of accounts, customers, vendors, items, open AR/AP, and opening balances migrate cleanly; historical transaction detail is usually brought over as summarized balances. We map this in Discover, before you commit.
Do Sales and Business Central actually talk to each other?
Yes — Microsoft ships a standard Dataverse-based integration that keeps accounts, contacts, items, and sales documents in sync. A won opportunity in Sales becomes an order in Business Central without re-keying.
Do we have to buy both at once?
No. Roughly half of our engagements start on one side — usually Business Central, because finance pain is loudest — and add the other later.
Who supports it after go-live?
We do, if you want us to. Managed administration covers user and security management, Microsoft's twice-yearly release waves, environment health, and an improvement backlog.
